Dr. Nataly A. Ghanem MD

I’ve loved my time with Sutter. The doctors are great and worked with me when I got sick. They care about the little things. For example they matched my checked sticker with my bandage when I had my blood drawn.

What type of doctors office cancels visits for Covid like symptoms. Isn’t that what a doctors office is for to get help when you’re kids are sick? No phone support no other options offered. You can’t even talk to the office directly and have to go through the general receptionist. And their “high priority” messages are apparently not a priority.. been waiting 2 hours for a call back.

First of all, this place is a barn. Very dirty and old. Staff was rude with a negative attitude. After appointment my daughter was issued a prescription for albuterol that she was supposed to start immediately and continue every 4 hours. We went to pick it up and it was never called in. We called Sutter and they said it would be taken care of. We tried again next day and it still wasn't there. We are on the third day now and it still hasn't been taken care of. Ive called multiple times and they said it would be figured out but they still haven't followed through. Everyone can be nice but when integrity is lost , none of that other stuff matters. Especially when it's your kid who is having lung problems.

First time going here took me in early everybody was wonderful

Nice friendly staff, always willing to assist and answer any questions, very convenient location with plenty of available parking spaces.