Dr. Nabil Fatayerji, MD

My son experienced a lot of pain. We waited for 30 minutes in the lobby and over an hour in the room before we could see anyone. Throughout this time, my son was in pain and vomiting, and it seemed like they didn't care. I believe it's not the fault of the nurses or doctors but rather the pressure the hospital puts on them by not hiring enough staff. It appears they prioritize charging fees over adequate staffing, putting undue pressure on healthcare professionals.

I was a bit worried after reading reviews, and waiting for my teen to be seen. The bullet proof reception was odd, though you walk in first speaking to a nurse, then being taken for vitals. They are thorough, taking full medical background and medication history. After that, they triage in order. On our Monday night, we maybe waited an hour after vitals were done. My teen has super sensitive veins, and they nailed it on the first try! Before that, the nurse listened to her vein concerns and worked a plan with heat packs for better success - with over half a dozen ER visits, we had t seen this before. The care team also figured out a cocktail to help reduce her pain- pain fixe other hospitals and two urgent cares couldn’t reduce at all. Lastly, they didn’t presume her symptoms were of her chronic conditions. They considered them, but opted for further testing that led to a diagnosis. When in San Diego, I would return to Rady’s in a heartbeat.

Other than some of the outpatient staff having a lack of empathy, maybe because they only engage for a short time, it has been an amazing experience considering the medical treatment we are receiving. The cleaning services, cafeteria staff, maintenance, doctors, nurses, security, and Ronald McDonald volunteers have all showed kindness to my child, and empathy towards the situation. Ace parking does have some communication issues at times, but management is quick to resolve any issues that arise. Go 49’ers

So I have to say I had a very positive experience here. I read reviews AFTER my visit and had to write this review. Please keep in mind that most of these reviews are ER related and no one likes the ER-ever. Stress is high and Timing is everything. Typically kids are not breaking their arms at 2am. I brought my 2 year old in at 2am for extreme flu symptoms and he was treated immediately. His every need and want was taken care right away. Everyone we crossed paths with was kind, friendly and empathetic. The dr (although young and distractingly handsome) was knowledgeable, helpful and caring. I was in and out in 2 hours. This is a hospital with lots of protocols not a drs visit. 2 hours in and out of the ER on a slow night is very good. Many of these negative reviews are unwarranted and in the event my child needs immediate medical help I would not hesitate to bring him here again.

Parking lot for the hospital is the opposite of children friendly. Spots are so small. High likely hood you’ll be boxed in and you won’t have space to put your kids back in the car. Terrible way to add additional stress to parents. Staff: 4/5 for friendliness. Hospital: 3/5 for cleanliness.